Psychology of Stupidity - Case Notes
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Author -Tanya Sharon -
Summer 2003, 2004
CASE: THE PSYCHOLOGY
OF STUPIDITY
Case Author: Developed by Tanya Sharon, Summers 2003, 2004
Case Materials:
Thomas Gilovich, (1991), How We Know What
Isn’t So,
Various handouts are provided in the case notes.
Case Purpose: This is an extended case exploring, as the book title indicates, how people form and hold on to erroneous beliefs. The book is somewhat similar to Michael Shermer’s Why People Believe Weird Things, but written by a psychologist and based on psychological research. It is used here as a tool to develop students’ critical thinking skills and to expose students to the methods psychologists use to answer questions about human thought and behavior. The book is divided into 3 main parts with 3 chapters each. The first two parts explore cognitive and social determinants of questionable beliefs, respectively, and the third provides in-depth coverage of 3 examples of questionable beliefs- alternative health practices, ESP, and ‘questionable interpersonal strategies’ (this chapter is much weaker than the other chapters and one I skip).
Learning
Objectives
1) introduce some extremely common errors in thinking
2) increase students’ awareness of and ability to recognize fallacies in their own and others’ thinking
3) reinforce key strengths of science, including appropriate skepticism, clear operational definitions, a priori predictions, and looking for disproof (avoiding confirmation bias)
Relation to Course Objectives
This case gives students experience in evaluating decisions from a critical thinking perspective (objective #15), as well as in-depth exposure to how the scientific process can be used to expose irrational conclusions and flaws in thinking (objective #14).
Case Use
I teach this with 75 minute classes twice a week. For 50 minute classes the reading assignments will need revision. A suggested schedule with 75 minute periods (note that if you used all the activities below you would most certainly exceed this schedule by quite a bit):
Class 1 –Part 1 (Cognitive Determinants), Ch 2- Random Data, & Ch 3- Incomplete Data
Class 2- Part 1 (Cognitive Determinants), Ch 4- Ambiguous Data
Class 3- Part 2 (Social Determinants), Ch 5-Motivations, & Ch 7- Imagined Agreement of Others
Class 4- Part 2 (Social Determinants), Ch 6- 2nd-hand Info
Class 5- Part 3 (Examples), Ch 8- Alternative Health Practices
Class 6- Part 3 (Examples), Ch 10 - ESP
The chapters do reinforce each other, but are not mutually dependent. You could skip some chapters or use them selectively without introducing confusion, although they do make a particularly effective package taken together.
Reference List: links to articles relevant to specific demonstrations are provided with the demonstrations, but no additional readings aside from the text are needed
An outline of the entire text is here.
The introduction is
only 6 pages long but I don’t assign it, lest the students feel horribly
misused at being assigned 3 whole chapters at one time! It does make one
critical point, however, which I simply present in the first class: that (the
case title notwithstanding), Gilovich does NOT hold that people in general are
stupid. Rather, his central contention
is that people’s faith in highly questionable beliefs “derives primarily from
the misapplication or overutilization of generally valid and effective
strategies for knowing” (p. 2). Other
authors have referred to these as ‘mind bugs’, analogous to computer
programming errors that cause problems only in certain circumstances. This may
be a hard concept for students to grasp.
One way to convey it is via demonstration of a few perceptual
illusions. One example Gilovich uses in Ch 2 is
Cognitive Determinants, Ch 2- Something Out of Nothing:
The Misperception of Random Data
I start with the big picture: whether people are rational or not. There is a long tradition in psychology, and before that in philosophy, of holding humankind to a rational ideal. This viewpoint and its antithesis are both represented in the research Gilovich discusses, so it is worth bringing it out at the beginning.
Some possible initial Discussion Questions:
Overall, are people rational or irrational?
What are some examples you can think of, of clearly irrational beliefs? (Gilovich lists some p 5-6 that are far enough out that students will have no difficulty recognizing them as such, eg killing seals to use their penises as aphrodisiacs. You can also press them to identify some irrational beliefs a little closer to home.)
Why do people hold irrational beliefs?
Does it matter if people hold irrational beliefs? Why or why not?
(finally, to bring in Gilovich’s point in the introduction)- Does Gilovich think people are irrational and stupid? (see above for discussion and demo)
At this point you are ready to get into the substance of the chapter. Here are some possible demonstrations of people’s difficulty recognizing chance/randomness:
Next, having demonstrated the phenomenon, press students for an explanation for why people would have difficulty recognizing randomness. Lead into a discussion of Gilovich’s answer: in short, it is built into how our brains work. In more detail, you can discuss all or some of the following-
The clustering
illusion (p. 16-21) is a term used by statisticians to capture people’s
erroneous intuitions about how random events should look- the intuition that
random events shouldn’t have any clusters at all but should be perfectly evenly
distributed. Again, what bears emphasizing is that this illusion is so strong
that it is not eliminated simply by knowing the correct answer. In this way it is very similar to perceptual
illusions, which retain their effect even when the illusion is revealed. If you haven’t already covered this point
(see Ch_1), you should here. The example Gilovich uses is
Gilovich’s explanation for why chance looks too ordered to us is partly based on the famous representativeness heuristic proposed by Kahneman and Tversky (see here). An enormous body of research exists demonstrating the impact of this rule of thought on people’s judgments and decisions. Basically, it refers to people’s reflexive tendency to assess things on the basis of salient or superficial features. For example, we expect effects to look like their causes (heartburn from spicy food not bland, etc), and categories to be like their members. In the coin-flipping example, we expect even short sequences to show the key feature of a 50-50 split between heads and tails. Another potent example is Steve the librarian (see below).
A demonstration of the representativeness heuristic:
· Steve the librarian- Read students the following description: “Steve is very shy and withdrawn, invariably helpful, but with little interest in people or in the world of reality. He has a need for order and a passion for detail. Is Steve more likely to be a salesperson or a librarian?” Students of course say librarian, since the description matches our stereotype (is far more representative of) a librarian more than a salesperson. But judging that Steve is a librarian ignores the fact that salespeople are massively more common than librarians (by a 75:1 ratio, according to some estimates). According to the classic psychological literature on judgment and decision-making (called the ‘heuristics and biases’ school), ignoring the base rate is a fundamental error in logic (see also Ch 6), and the correct answer is that Steve is more likely to be a salesperson. In essence, there are going to be more salespeople who happen to be shy than librarians of any type. (If 95% of librarians are shy, but only 5% of salespeople are, you would still have more shy salespeople [7500*.05 = 375] than shy librarians [100*.95 = 95]). Explain this to students and get their reaction. Many people’s intuition shrieks ‘that makes no sense!’ In fact, there is another school of thought (the Brunswikian tradition) that explicitly rejects the premises and conclusions of the heuristics and biases school. Rather than measuring people against a pure ideal of rationality and finding them sorely lacking, the Brunswikian tradition stresses that people are designed for, and excel at, making sense of cues in a real environment. According to this second perspective, when you read the description of Steve, you were essentially providing cues to students, and it would be foolish for students not to make use of this information. Further discussion could address how science involves and adjudicates between different theoretical viewpoints, and/or revisit the question of what exactly it means to be rational or irrational. The important point is that, regardless of which theoretical camp is correct, the strength of the basic effect (students’ rejection of the answer ‘salesperson’) shows how strongly we are affected by representativeness. You can point out that this format is paradigmatic of classic research in cognitive psychology: presenting subjects with hypothetical scenarios and comparing their responses to a rational ideal.
Judgment by representativeness also contributes to the regression fallacy - people’s failure to recognize regression to the mean. Examples in the text include the Sports Illustrated jinx (p. 26); it also arises in Ch 8 regarding dubious health care practices. It is relatively straightforward to present. I draw a simple graphic (a straight line through a wavy line) and map a few examples to the graphic. Do explicitly point out that where the line (the mean) lies can vary from person to person, eg Tiger Woods and John Doe both have good and bad days but Tiger’s baseline is in a very different place. You should also point out that regression to the mean only applies when there are enough datapoints to have a meaningful mean. Thus, it is more accurately applied to groups or populations than to individuals.
Gilovich includes a very interesting discussion (p. 27) of how regression to the mean can mask the effectiveness of praise and make punishment seem to be a more effective tactic than is the case. If you wanted to spend more time on the regression fallacy, this should be a good hook- students usually get quite engaged when discussion turns to views of discipline.
Cognitive Determinants, Ch 3- Too Much from Too Little:
The Misinterpretation of Incomplete Data
Confirmation bias - refers to the tendency to focus largely or exclusively on information that can confirm a belief, rather than looking for disproof. This is very helpfully conveyed by a 2 by 2 table (p 31). One example in the text is the erroneous belief that infertile couples who adopt are more likely to conceive naturally than infertile couples who don’t adopt. The former situation is much more memorable than the latter, thus leading people to overestimate its frequency. Students can get practice with avoiding confirmation bias from the following worksheet, which can be assigned as homework or done in class in groups.
Here are some possible demonstrations of confirmation bias:
|
E
|
|
R |
|
4 |
|
9 |
Explain that each card has a vowel on one side and a number on the other. Their task is to determine whether ‘all cards with a vowel on one side have an even # on the other side.’ Specifically, which card or cards do they need to turn over to ascertain whether or not the rule is true? Ask students to work out their own individual answers then discuss as a group. The most common response is E or E and 4, thus demonstrating the confirmation bias: The 4 card can only confirm the rule, not show whether it was broken. More generally, for any rule of the form ‘if p then q’, proving the rule requires turning over the card representing p and the card representing not-q; in this example, E and 9. Write the rule on the board and label each card with the appropriate p’s and q’s (now you know where that phrase came from!). Go over it until students have it. The point again is that most people are biased to look for confirmation rather than disconfirmation. In many studies, only 10-15% of American college students answer correctly. Interestingly, research has shown that asking the question in the form of a search for disproof/violations leads to only a minor improvement in performance at best. You can take this opportunity to discuss how disconfirmatory evidence can be more decisive than confirmatory evidence. Given the rule, ‘all geese are white’, you can have multitudinous instances of white geese, but a single example of a black/purple/whatever goose is all it takes to disprove the rule.
In a footnote, Gilovich
discusses research that shows some exceptions to the confirmation bias. Some researchers (e.g., Cheng and Holyoak,
1985) have shown that if the scenario is presented in a context involving
permission, people overcome their confirmation bias. For example, given a context involving
checking id’s at a bar, most people effortlessly choose the logically correct
cards. Present students with a new row of cards:
|
Beer
|
|
Coke
|
|
12 yrs |
|
45 yrs |
They all know the rule that applies
here, ‘if drinking alcohol, then 21 or older.’ People easily choose alcohol (p) and 12 yrs (not-q) (85% correct and up).
This second demonstration can be
used in two ways. First, you can use it to
illustrate the idea that our evolved mental heuristics have evolved to be very
effective in the real world—it is when the rules are abstract and meaningless
(ie, the letters and numbers) that we appear most irrational. For a more
elaborate activity, you could give students both demonstrations and ask them to
develop, in teams, a model to explain the different patterns of result. (I will
be trying this in Fall ’04 and will update the case accordingly.)
A simple example of a self-fulfilling prophecy is when a rumor of bank insolvency leads to a run on the bank and therefore causes the bank to become insolvent. A more elaborate example is the classic Prisoner’s Dilemma game (p. 45-46), which is used to show how a competitive/negative mindset can be self-fulfilling- people who interact competitively with others force them into being competitive in self-defense. There are many sites for playing this on the web; one is here. You could assign students to play the game as homework then report or write up what strategy they used and how it worked. This assignment would also work best if students completed it before the reading assignment.
Cognitive Determinants, Ch 4- Seeing What We Expect to See:
Biased Evaluation of Ambiguous Data
Note: I assign only through p 61; the remainder of the chapter gets fairly technical.
A possible demonstration of bias in evaluating data:
A possible demonstration of the problem of multiple endpoints via the Barnum effect:
Group Activity/Quiz (~40mins total):
Give groups 10-15 minutes to define each of the key concepts in the chapters to date (open-book or closed) then generate 1 good example of their own of that concept. I ask for the following: representativeness heuristic, regression fallacy, confirmation bias, illusion of validity, self-fulfilling prophecy, problem of multiple endpoints. When they are done, check their definitions and discuss examples as a class- this can be a very efficient way of identifying misconceptions, as well as getting great examples of the concepts to use in the future.
Homework:
Give students the handout on Appropriate Skepticism and Inappropriate Bias. It asks them to rank a series of statements in terms of the amount of evidence or support they would require to accept the proposition as true (similar to Carey’s exercise #16 in Ch 2). More importantly, they are to describe the evidence they would require to accept the proposition. The point of the exercise is threefold: 1) to become more aware of when bias/closemindedness is present, 2) to become more aware of when bias/closemindedness is appropriate, and 3) to improve one’s ability to identify support for a belief (whether logical/rational, empirical, or faith-based). You will need to go over Ways of Knowing (LINK see the case for a useful handout) if that hasn’t yet been covered. They are rather awful at identifying relevant evidence- there’s a tendency to instead offer ‘arguments’ like ‘that’s just absurd’, so you will definitely need to analyze some example statements for them.
Social Determinants, Ch 5- Seeing What We Want to See:
Motivational Determinants of Belief
A possible demonstration of motivations influencing beliefs:
A possible demonstration of self-serving beliefs:
A possible demonstration of the fundamental attribution
error:
Social Determinants, Ch 7- The Imagined Agreement of Others
Reading summary: We begin with Gilovich’s usual
formula: that our beliefs are heavily influenced by a social factor, in this
case our perceptions of others’ beliefs, that ‘within limits’ this is perfectly
reasonable, but the limits are exceeded. Specifically, the problem here is that
there is a ‘systematic defect’ in our ability to estimate others’ beliefs: we
consistently overestimate agreement with our own beliefs, aka the phenomenon of
false consensus. A number of factors contribute, including the fact that
the vast majority of people are exposed to people and information that supports
our pre-existing beliefs, unrecognized differences in how questions and
situations are construed (e.g., American cuisine = MacDonald’s leads to a different
evaluation than American cuisine = fusion food), and a lack of corrective
feedback from others. The evidence for this last point is the weakest in the
book (e.g., the existence and popularity of etiquette manuals, of all things),
but students are able to see the point themselves.
A demonstration of false consensus (~10-15 mins):
Group Activity/Quiz (~20mins total?):
Give groups 10 minutes to define the main concepts from Part 2 to date (open-book or closed) then generate 1 good example of their own of that concept. I would ask for the following: fundamental attribution error, self-serving belief, false consensus. When they are done, check their definitions and discuss examples as a class- this can be a very efficient way of identifying misconceptions, as well as getting great examples of the concepts to use in the future.
Social Determinants, Ch 6- Believing What We Are Told:
The Biasing Effects of Secondhand Information
Reading summary: This chapter gives a compelling
overview of how information collects inaccuracies, distortions, and biases
through the processes of transmittal (whether verbal or through mass media).
Gilovich introduces a number of principles, derived from communication theory,
that explain how and how and why information is passed on: justification (entertainment
vs informativeness), immediacy, sharpening and leveling, ironic
plausibility (this one causes difficulty- many students don’t seem to
understand irony), and distortions from self-interest. In discussing possible ways to deal with
these distortions, he points out the difficulty inherent in one of the standard
solutions offered by experts (give more weight to the base rate of events in a
population), given that accurate information regarding the base rate is often
very hard to gather from the mass media.
The issue of base rate neglect could
be developed much further; a few additional resources can be found here.
A very effective demonstration of distortions in second-hand information:
Class activity (~45-60 min) and writing assignment:
One or 2 classes prior to this class, hand out the Urban Legend assignment. This assignment asks students to research an urban legend of their choice and become familiar enough with it that they can report it to the class. Start with the retelling of the legends; if you have the time and/or a small class you can have every student tell their story. Write short names down on the board for each legend. When complete, ask students to vote for the most memorable legend- the one they will be most likely to go tell a friend. Take the winner and discuss what makes it an urban legend- what makes it worthy of passing on. Turn next to the principles outlined by Gilovich (see above) and ask students to generate the list and define/explain each (a quick team quiz is possible). Finally, apply the principles to the winning urban legend- essentially, model for them what they need to do for the written assignment. Do this for at least 4-5 legends, and do point out that not all the principles apply to every legend. The written assignment can be due 1-2 classes after this class.
You may want to briefly review and discuss Gilovich’s suggestions for dealing with the fact that so much information is second-hand and therefore distorted (p. 109-110). Alternatively, you could have groups brainstorm their own suggestions.
Examples, Ch 8- Belief in Ineffective Alternative Health Practices
1) the will to believe
2) inferring causality from sequentiality (post hoc ergo prompter hoc) and failing to recognize regression to mean
3) murky outcomes (similar to multiple endpoints in Ch 4) and ambiguous criteria
4) an aura of plausibility (e.g., handwriting analysis, projective tests in psychology- background information on the limitations of the latter can be found at ADD LINK) due to the representativeness heuristic
Group quiz/activity (~20-25 mins total):
Give groups ~10 minutes to brainstorm two lists: one of reasons that Gilovich cites for why people believe in ineffective health practices and the second their own list. Collect the lists then discuss as a class (one factor glaringly absent from Gilovich’s list is the lack of access to mainstream health care). Students seemed very engaged in this.
Class activity (~30-45 mins) and writing assignment:
Prior to this class, give students the assignment on Alternative Health Care Practices. They are asked to research an alternative health care practice of interest to them and be prepared to present a critical evaluation of the support they found for that practice. Their goal is to be able to give informed advice to a friend who is considering using that practice. Students are sometimes unsure of what constitutes ‘alternative’ health practice. A working, somewhat conservative definition is anything that you would not receive in a doctor’s office. In class, the number of student presentations can be tailored to available time. With each presentation, press students to address and critically evaluate the kinds of evidence provided (Testimonials? Retrospective studies? Randomized studies? If a study is reported, how credible do they find it? Are there any obvious weaknesses?). In short, model to them the kinds of question they should be prepared to answer in their writing assignment. This assignment requires a basic familiarity with the different types of causal studies; it would also be helpful to have already discussed the different ways of knowing (see LINK TO CASE). Alternatively, this activity could be done as a group project with science-fair style posters as the product.
Examples, Ch 10 – Belief in ESP
1) the over-abundance of pseudo-evidence
2) the sensationalistic bias in media coverage
3) the will to believe
4) personal experience that fails to recognize confirmation bias, the problem of multiple endpoints, etc.
Possible
discussion questions:
-
Why do
people believe in ESP? What common errors in thinking could contribute? What
other factors?
-
What do
you think of Gilovich’s treatment of ESP? Is it fair? Is it biased? [students
have reported they find his tone in this chapter patronizing]
-
Are
there any paranormal powers that you feel could be real? What is the basis for
your belief?
-
Have you
ever had an experience that did not seem explainable by conventional science?
(or, to make less threatening, ask if they know someone else who ever has had
such an experience). Are other,
non-paranormal explanations possible as well?
-
Can you
design a test of the phenomenon that could decisively prove that the phenomenon
is real? (This would also make a good group activity.)
Group activity: (~45 mins)
Have groups
brainstorm their 5 top candidates for ‘signs of pseudoscience’ – how a layperson can distinguish between science and the
pseudo-scientific. Discuss as a class,
writing down any viable ones (I incorporate the points from this exercise into
the final exam.) If you used the What is Science? Majors Exercise (LINK) this
provides a great opportunity to go back and review the earlier class discussion
and decisions.